Frequently Asked Questions

What areas do you serve?

We serve Ottawa and surrounding communities including Orleans, Gloucester, Nepean, Kanata, Barrhaven, Stittsville and more. Visit our Service Areas page for the full list.

How do I book a cleaning?

Simply select your cleaning service, choose your home size, select an available date and time, add any optional extras, and complete your booking securely online.

For Office Cleaning and Post-Construction Cleaning, please contact us to request a quote.

Do I need to be home during the cleaning?

No. You don't need to be home during your cleaning. Simply provide any necessary entry or access instructions when booking.

Do you provide cleaning supplies and equipment?

Yes. Our cleaning professionals arrive with the cleaning supplies and equipment needed to complete your service.

Can I add extra services to my booking?

Yes. Selected services can be customized during booking with optional extras such as inside fridge cleaning, inside oven cleaning, basement cleaning and additional rooms.

Do you offer recurring cleaning?

Recurring cleaning options will be available. Please contact us if you're interested in arranging regular cleaning for your home.

How far in advance should I book?

Bookings must be made at least 72 hours in advance, allowing us time to schedule and prepare for your cleaning.

What is your cancellation and rescheduling policy?

Cancellations and rescheduling must be made at least 24 hours before your scheduled appointment. Bookings may be rescheduled once.

What happens after I book?

Once you complete checkout and payment, your cleaning appointment is confirmed. You'll receive a confirmation email with your booking details and reminders before your appointment.